Legal
Privacy Policy
Last updated: March 2026
Who We Are
The Bridal Fix is a Nigerian bridal emergency kit business operated by Zainab Olajumoke Balogun. Our website is thebridalfix.com. We are committed to protecting your personal information and your right to privacy.
Information We Collect
We collect information you provide directly to us, including:
- Full name and contact details (phone number and email address)
- Delivery address and state
- Wedding date
- Payment information (processed securely by Paystack — we do not store card details)
- Gift messages if applicable
- Email address if you subscribe to our checklist or mailing list
How We Use Your Information
We use the information we collect to:
- Process and fulfil your order
- Send order confirmation and delivery updates
- Contact you via WhatsApp or email regarding your order
- Send your requested free checklist download
- Send occasional updates and offers if you have opted in (you can unsubscribe at any time)
- Improve our products and services
Payment Processing
All payments are processed securely through Paystack, a PCI-DSS compliant payment processor. We do not store, see, or have access to your full card details. Paystack's privacy policy applies to payment data.
Email Marketing
If you subscribe to our mailing list or request our free checklist, your email address will be stored in Brevo (our email marketing platform). You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We only share your data with:
- Paystack — to process your payment
- Our delivery partners — to ship your kit to your address
- Brevo — to manage email communications
Data Retention
We retain your order information for a minimum of 2 years for business and legal record-keeping purposes. Email subscribers are retained until they unsubscribe. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Unsubscribe from marketing emails at any time
- Request that we stop processing your data
To exercise any of these rights, contact us via WhatsApp or email below.
Cookies
Our website uses minimal cookies necessary for the site to function correctly. We do not use advertising or tracking cookies. No personal data is collected through cookies.
Contact Us
For privacy-related enquiries:
WhatsApp: +234 816 518 7002
Email: thebridalfix@gmail.com